INTERNATIONAL STUDENTS

All accepted international applicants should expect and prepare for the following:

1. RECEIPT OF THE ACCEPTANCE LETTER

• Applicants will receive an Acceptance Letter along with a Student Handbook from InnoTech College
• Upon receipt of the Acceptance Letter, applicants will need to confirm the offer to enroll and send the signed confirmation along with the signed Student Handbook by the deadline stated in the Acceptance Letter.
• Click here to download the Student Handbook

2. PAYMENT OF PROGRAM FEE

• • All International applicants must pay $425.00 when accepting the offer to enroll
  • Payment options are the same as noted above for the $75 application fee.
  • On receiving the payment, InnoTech College will issue the student a payment receipt and Confirmation of Enrollment
  • The remainder of your tuition of $15,322 is due after the first day of classes.

Fee Structure:

• Application Fee: $75
• Enrollment Fee: $425
• Tuition: $15,322
  
  • Lectures and labs (520 hours of instruction time)
• Total: $15,822

3. APPLY FOR A STUDENT STUDY PERMIT

• To apply for a study permit, students must go online to the Citizenship and Immigration Canada (CIC) website, where applicants must complete an online application.

4. ORIENTATION

• Orientation takes place on the first day of classes, where students are reminded about the program outline, schedule, and get an introduction to the instructors, administrative staff and other students

5. INSURANCE

• It is mandatory for all international students outside of Canada to ensure that they purchase health insurance for the duration of the program, prior to arriving into Canada
• As none of InnoTech’s programs are longer than 12 months, international students may NOT be eligible for the Alberta Health Care Insurance Program. According to Alberta Health, “Students with Study Permits valid for more than 3 months, but less than 12 months, may be eligible for AHCIP coverage if their application is accompanied by a letter from the student confirming their intent to reside in Alberta for at least 12 months.” Please visit: www.alberta.ca for more information
• As such, an insurance policy can also be purchased from any number of reputable organizations, including: www.ingleinternational.com and Manulife Financial

6. TRANSPORTATION

• To get around the city, students can make use of the public transit (buses and light-rail system)
• Public transit is accessible to everyone. Please refer to the following link to know more about the bus routes and schedules
• Calgary Transit

7. HOUSING

• International students who do not have family in Canada and plan on living alone must arrange for accommodation for their duration of stay in Canada
• Students can find accommodation in Calgary using website such as kijjiji.ca, Rentfaster.ca, and viewit.ca
• Students can also contact the InnoTech College office for assistance in finding a suitable accommodation, by emailing info@innotechcollege.com

8. ADDITIONAL SUPPORT

• Our staff members are familiar with various cultures, themselves having been born elsewhere and/or having visited many places worldwide
• Our support staff are available to assist international students daily, during our regular office hours of M-F 9:30 AM – 6PM
• Our instructors are available for assistance if students are struggling, daily, a half hour before class and a half hour after class
• Career guidance and employability training is provided to all students

9. COUNSELLING SERVICES

• There are various counselling services available in the community that students can use
• For a list of counselling services in Calgary, please see the following document: Resources in Calgary
• For a list of counselling services in Edmonton, please see the following document: Resources in Edmonton
• For a broader range of services for newcomers, please see the following document: Resources for Newcomers to Alberta

10. REFUND POLICY

• Please note that the $75.00 CDN International Student Application Fee is non-refundable.
• There will also be no refunds issued for the $425.00 CDN Enrollment Fee if an International Student terminates their enrollment prior to applying for their Student Visa OR if an International Student terminates their enrollment after receiving their Student Visa.
• However, a refund of $425.00 CDN will be issued if the student terminates the student enrollment contract on or before the 4^th business day after signing the contract; or if the student’s Study Visa is denied, as long as the students sends InnoTech College a copy of their denial letter from Citizenship and Immigration Canada.
• If the student is entitled to a refund of all or some of the tuition and fees, the Institution will reimburse the student or the entity who made that portion or portions of the payment directly through EMT Refund, Cheque, or Direct Deposit.
• The refund of due to the student will be paid no later than 30 days from the day the student contract is terminated.

11. TUITION REFUND AFTER TRAINING BEGINS

• The Student must pay 25% of the total tuition fees, if 10% or less of the Program has been provided.
• The Student must pay 60% of the total tuition fees, if more than 10% but less than 50% of the Program has been provided.
• The Student must pay 100% if more than 50% of the Program has been provided.

12. DISPUTE RESOLUTION

1. When a concern arises, the student should first try to resolve the issue directly with the other party. If the student is not satisfied with the outcome at this level, continue to step 2.
2. The student should put his/her concern in writing and deliver it to an Administrator of the College.
3. The Administrator will arrange to meet with the student to discuss the concern and desired solution within 5 school days of receiving the student’s written concern, or as soon as practicable.
4. Following the meeting with the student, an Administrator will conduct whatever enquiries and/or investigations are necessary and appropriate to determine whether the student’s concerns are substantiated in whole or in part. Those inquiries may involve further discussion(s) with the student either individually or with appropriate (institution’s) personnel.
5. Following the meeting and investigation, an Administrator will provide a written decision to all parties involved, within 48 working hours. A copy of the decision will be given to the student and the original will be placed in the student’s file. If the student’s concerns are substantiated, then an Administrator will include a proposed resolution in the documentation
6. At this point the College’s Dispute Resolution Process will be considered exhausted. If the student is not satisfied with the outcome at this level continue to step 7.
7. If the matter is of a serious nature, the parties may appoint an outside mediator/arbitrator within [7] working days. The College and the student will equally bear the cost of mediation/arbitration.